As you may or may not be aware, Ecoplus went in to liquidation in October 2015.
This means they are not around to assist with any warranty claims. Unfortunately they also looked after warranty claims for solar systems installed by Tank Brokers, so no help there either.
They have left a lot of customers out there with no-one to turn to. We are regularly getting calls from their customers who don’t know what they can do.
Note that Ecoplus also installed hot water systems and rain water tanks. We unfortunately cannot help with those, only with grid connect solar.
If you still have a warranty on your system components (ie panels and inverter), we can assist you with making a claim from the manufacturer. We can often handle the whole process for you, and advise you on the best course of action.
Even if your system is out of warranty, or the company who made your solar inverter is no longer in business, give us a call. We can still help get your solar system back working again.
It is always possible that the problem is with the system, and not the inverter. A quick visit by our skilled, qualified technicians can determine this for you. We can then work out with you the best course of action.
If you are having a problem, get the information together for us (type of inverter, error code), and give us a call. We will work out the best way to get your solar back working again, and keeping your electricity bills low.
Call us now on 1300 130 546
Note: We are not affiliated with Ecoplus or Tank Brokers. We haven’t taken over their warranty obligations, so you will be charged for this service.